Support
We’re here to help, without the jargon, delays, or long ticket queues.
Whether you're a long-time client or just hopping by, Yellow Bunny support is all about real answers, quick turnarounds, and helpful humans (no robots here).
Need help with something? Let’s make it easy. We support small businesses, marketing teams, and corporate partners with:
Project & Campaign Support
Need a nudge or some clarity on a campaign we’re running with you? We’ll help you tweak, pivot, or push play.
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​Content or Strategy Questions
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Not sure how to post something, need help interpreting data, or want a fresh eye on your messaging? We're only an email away.
Website & Tech Troubles
Experiencing any hiccups on your Yellow Bunny-hosted content or tools? Let us know and we’ll look under the hood.
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Billing & Account Questions
We’ll get things sorted quickly, whether it’s invoices, payment updates or just confirming a detail.
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We aim to reply within 1 business day (often faster).
Live Call Support:
Available for current clients by appointment.
Just send us a time that works, and we’ll lock it in.
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Our Hours:
Monday to Friday
9am – 5pm AEST
(We’re based in Brisbane – yes, with real sunshine and real people.)
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Resources for You while you wait (but not for long), check out:
Blog: Smart Marketing Tips for SMEs
Free Tools: Persona Builder, Content Prompts & More
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Our Services – If you're wondering what else we can support you with.
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Friendly, Fast & Actually Helpful Support
No support run-arounds. No bots. Just a bunch of clever humans who love helping Aussie businesses grow without the marketing fluff.
Need something else or prefer a custom solution? Just ask.